Job Description

Junior Business Analyst

Location: Plano, TX (Hybrid)

Duration: 12+ Months

Job Type: W2

Project description:

Converged Process initiative focuses on a "Full Self-Service Certification" solution which supports the certification of all types of mobile devices targeted for all channels through a single self-guided experience, which can be refined and maintained by the customer with no limitation or restrictions.

Responsibilities:

• Assist in creating and updating Jira workflows, issue types, fields, and screens to support Agile development processes.
• Help maintain Jira boards, filters, and dashboards for development and QA tracking.
• Perform basic front-end and API testing under the guidance of senior QA engineers.
• Assist in reproducing and documenting defects found during testing, ensuring they are logged accurately in Jira.
• Update Jira tickets to reflect accurate status, priorities, and sprint progress.
• Support backlog grooming by preparing, organizing, and linking related Jira issues.
• Run simple automated test scripts or assist in test execution during regression cycles.
• Help with release tracking, linking Jira issues to builds, and verifying completion of workflow transitions.
• Participate in sprint ceremonies (daily stand-ups, sprint reviews, retrospectives) to stay aligned with team priorities.
• Document Jira workflow updates, training notes, and team process changes for internal reference

Skills Must have

• Basic understanding of React and JavaScript fundamentals (coursework, boot camp, or internship experience).
• Familiarity with Altassian Jira for issue tracking and workflow navigation.
• Strong organizational skills for managing tasks across multiple Jira projects.
• Ability to clearly document steps, results, and updates in Jira tickets.
• Basic knowledge of Agile/Scrum methodology.
• Willingness to learn test automation basics and API testing concepts.

Nice to have:

• Basic understanding of React and JavaScript fundamentals (coursework, bootcamp, or internship experience).
• Familiarity with Atlassian Jira for issue tracking and workflow navigation.
• Strong organizational skills for managing tasks across multiple Jira projects.
• Ability to clearly document steps, results, and updates in Jira tickets.
• Basic knowledge of Agile/Scrum methodology.
• Willingness to learn test automation basics and API testing

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