Job Description

Mountain View Tennis is seeking a passionate, hard-working, and organized health and fitness professional who is ready to join a dynamic team.

MV Tennis professionals use the Rally Progression Method (an engaged, partner-based method of learning tennis) as well as dynamic level tracking to assist customers with personal development. Our tennis company embraces successful concepts commonly seen in the boutique fitness industry including:

• one focused training methodology
• continuous customer feedback with technology
• social connection (specifically building community at public parks)

This unique tennis opportunity is ideal not only for those beginning a new career in the racquet sports industry, but for recent graduates looking for practical field experience to pursue future careers in information systems, marketing and graphic arts, business administration, and public affairs (parks and greenspace). All coaches must become fluent in cloud-based team communication, project task management, and customer relationship management.

Requirements

Interested candidates should be avid tennis players with at least five years of formal learning and preferably a competitive background. Qualifying experience may include :

• Participation in USTA junior tournaments and rankings or
• Participation in USTA adult tournaments and rankings or
• Participation in any level of college tennis.
• Note that skilled players lacking an extensive competitive background may compensate with technical skills from other sports and fitness disciplines. All tennis enthusiasts are welcome to apply!

In addition to on-court coaching, all candidates must be willing to (1) take on an active off-court customer service role and (2) learn a suite of mobile and desktop applications to complete daily tasks. All coaches are required to :

• Work off-court on customer sales, service, and support
• Learn tennis-specific technical skills such as racquet stringing
• Complete daily facility maintenance tasks such as court upkeep, storage, inventory, and clubhouse cleaning
• Master a minimum of five core apps to complete daily work including:
• Slack for messaging
• Zoom for phone/video/calendar
• Notion for knowledge management
• Mindbody for class scheduling, booking, and payment
• Deputy for timekeeping

Benefits

The starting hourly rate for qualified candidates with a tennis background is $25 per hour with options for:

• 12-24 hours | part-time
• 24-32 hours | part-time with benefits
• 32-40 hours | full-time with benefits and quarterly bonuses

Annual full-time income range: 40-65K

Employees averaging more than 24 hours per week will qualify for benefits after six months . Full-time coaches qualify for rate increases every six months and a promotion to lead (supervisory) roles within 18 months. All coaches at the supervisory and management levels qualify for quarterly bonuses in addition to benefits.

• Health Care Plan (Medical)
• Retirement Plan (401k, IRA)
• Paid Time Off
• Training & Development

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